All shipping charges are calculated at checkout. Orders are shipped via Australia Post.
Please allow up to 24 hours for us to process your order, upon placement. Initial order confirmation emails are not confirmations of shipping and you will be contacted once the order has been shipped. Orders will be dispatched within 2 business days.
For all orders where selected 'store pickup' you will receive an email from us when the order is ready for collection.
Orders placed over the weekend and/or public holidays, will be processed the next business day. During sale periods and public holidays, processing times may vary slightly.
If you do not receive your order or your order cannot be delivered, and it is returned directly to Top Drawer, you will be contacted to organise re-shipment. The additional shipping cost to resend the order, will not be covered by Top Drawer.
It is your responsibility to check over all details once you receive email confirmation of your order. If any details are incorrect please contact us immediately on 0415 131 741 or firstname.lastname@example.org We do not take any responsibility for incorrect shipping details and we will contact you to organise re-shipment and payment if the order is returned to Top Drawer because of an incorrect address.
All packages sent within Australia are sent with a tracking number. Top Drawer does not take responsibility for lost or stolen parcels once the items have been delivered. We will do our best to work with you and Australia post to resolve any issues you might have.
If you have any further questions please email email@example.com